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客服代表Customer Service

居家工作ebay客服代表

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线路编号:
0000575
出发城市:
广州
往返交通:
飞机
预订提醒:
建议提前3天预订
游玩主题:
  • 打工Working holiday
途径景点:

美国

付款方式:
  • 微信扫码
  • 余额支付
价格类型:
出发日期:
参团人数:

地点介绍

公司简介

Experiencing live events has never been the same since we came onto the scene in 2000. We are fans first and foremost, so improving how people experience live events has always driven us. It’s why we’ve revolutionized the industry in a series of firsts, and continue to innovate. We don’t just sell tickets, we make it possible for fans to connect with their favorite teams and artists. We create the shared experiences that shape their lives...anywhere, all the time.

Today, we are the world’s largest ticket marketplace with tickets available for over 10 million live sports, music, and theater events in more than 40 countries across the globe. And we’re far from finished.

Who We Are

We are richly diverse and embrace our unique contributions and individual differences. We live life passionately. We act as one team in pursuit of connecting people with the teams, artists and people they care about most. We're bold, inventive and are constantly upping our game. And we're looking for people who are fully dedicated to providing unique perspectives and are passionate about experiencing the world through live events. We hope you'll join us.

 

Thank you for your interest in StubHub! We will review your resume and get back to you as quickly as possible. In the meantime, please check out all of the resources on our website as you continue to learn more about our culture, our mission, and our future.

Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.


Website: http://ebay.com

项目内容 以下内容为推荐内容,信息仅供参考

项目亮点

  • 年满18

Salary:

Starting Pay of $13.69/hour

Place自由工作 freelance

visa sponsorship提供签证支持

No support

Job Description

StubHub is known for our outstanding customer service and creating memorable experiences.  Are you ready to help us connect fans around the world?

You’ll have the flexibility and the convenience of working from home, supporting our fans by answering questions and resolving issues by phone/chat. 

Additionally, you will have the opportunity to support and interact directly with customers at live events.

Work From Home

You’ll work where you live.  You’ll need a private secure space or room with a door, away from noise and distractions, and your own computer, network connection and landline.

Part-Time Schedule

You’ll choose your own schedule from a block of available hours, working around your other responsibilities.  Ideal for stay-at-home parents, care-givers, retirees, college students, veterans, military spouses, or anyone needing supplemental income.

Training

You’ll get paid as you learn StubHub technology and tools, as well as our approach around connecting with our fans.  Training is online, guided by live instructors.

Support & Connection

You will be supported by a team of Coaches, Team Leads, and Supervisor who will work with you every day to help you succeed.  You will have daily connection to your support team as well as your team mates via online video and chat tools, team meetings and video conferences.

What You’ll Do

  • Surprise and delight our fans in a fast-paced work-from home environment including inbound phone calls, Minimum of 10 hours per week (must be flexible to work up to 16 hours per week including days, nights, or weekends)

  • Have authentic conversations with our customers and strive to resolve all concerns going two steps beyond what they ever expected

  • Increase customer satisfaction and build brand loyalty through providing awesome service and proactive engagement

  • Maintain high performance metrics including average handle time, after call work, quality, adherence, as well as customer satisfaction

  • Meet our fans face to face in the field at live events and assist them with delivery and fulfillment of tickets (may be days, nights and/or weekends)

  • Work a flexible shift up to 16 hours per week

Requirement

  • You have a passion for sports and entertainment

  • You have a passion for attending live events

  • You are tech-savvy, motivated and self-disciplined and thrive in a home office environment

  • You like making things easier for customers and colleagues even if roadblocks get in the way

  • You have a proven track record of 2+ years customer service experience (call center preferred but not required)

  • You are energized by interacting with and helping people

  • You seek to empower and educate customers

  • You are innovative and love to think outside the box – there is always a better way

  • You’re a positive person and know how to look on the bright side

  • You bring solutions to the table not just problems

  • You’re comfortable with a little chaos and uncertainty

  • Must have a secure private workspace, preferably in a room with a door or divider that closes it off from noises, people, distractions and the rest of the home.

  • Must have an ergonomic chair and desk

  • Must have an up to date computer

  • 2-2.5 GHZ processor/CPU

  • 4-6 GB Ram

  • Windows 7 or 10 – 64 bit only

  • Must have a wired Internet connection, capable of continuously supporting outstanding call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems)

  • Must have (or be willing to get) Internet service with a consistent internet speed of 25 mbps download and 5 mbps upload

  • Must have (or be willing to get) a phone land line used exclusively for work during working hours

  • Will be provided with StubHub/eBay webcam, USB headset, and phone/headset.

Compensation & Benefits

  • Starting Pay of $13.69/hour

  • 10% Evening Differentials

  • 10-15% Weekend Differentials

  • Yearly Performance Raises

  • $200 StubHub Credit Per Year

  • Continued Career Development & Opportunity

  • Employee Discounts

Thank you for your interest in StubHub! We will review your resume and get back to you as quickly as possible. In the meantime, please check out all of the resources on our website as you continue to learn more about our culture, our mission, and our future.

更多海外实习,海外自由工作,海外打工度假,海外居家业务请关注工游网,项目持续更新中......

本职位是公开职位

工游网和雇主不收取任何费用

No  agency Fee 

所有个人的支出

All personal expenses

费用说明

预订须知

本职位是公开开放职位,雇主自行发布,无任何中介费用,请与雇主直接联系,并签订好合同,办理正规工作签证前往。

This position is an open one. Please contact the recruiter directly and sign a contract without charge.

温馨提示

所有以任何理由收取服装费、交通费、培训费或者承诺无需工作签证的都可能是欺骗,本岗位不限居住地,美国任何地方都可以。工游网和雇主不收取任何费用,请提前知晓

All charges for clothing, transportation and training for any reason may be deception. Please know this in advance.

预订流程

此产品为二次确认产品,在支付成功时间起的一个工作日内,供应商将进行二次确认,核实是否有位。

直接点击网址【立即预订】,工游网客服将在24hr工作时间和你联系,请准备好英文CV,雇主同意面试后,雇主直接面试,然后直接和雇主签订正式雇佣合同后办理正规工作签证轻松前往,工游网和雇主不收取任何费用。

或者直接和雇主HR联系

Join our Talent Bench at:  talent@ebay.com

客户点评100%的工游网客人会向身边的亲友推荐该产品

在线咨询

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